Office Administrator
Our client, a dynamic multi-sector business based in Halifax, is seeking a highly organised and adaptable Administrator to join their team.
This is a unique opportunity to support two thriving business units: a high-volume Retail E-commerce operation and a professional Commercial Cleaning division.
The successful candidate will be the "operational glue" of the office, moving seamlessly between digital retail management and service-based logistics.
Key Responsibilities
Division 1: E-commerce & Retail Support
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Listing Management: Assist in creating and optimizing product listings on Amazon and other e-commerce platforms.
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Order Processing: Monitor daily sales, manage order fulfillment workflows, and coordinate with dispatch teams.
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Customer Service: Act as the first point of contact for online customer inquiries, managing returns, and ensuring high seller ratings.
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Stock Coordination: Monitor inventory levels and alert management when stock replenishment is required.
Division 2: Commercial Cleaning Operations
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Scheduling & Rotas: Coordinate staff schedules and cleaning rotas to ensure all commercial client sites are fully covered.
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Client Liaison: Respond to service inquiries, manage bookings, and maintain positive relationships with contract clients.
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Compliance & Safety: Maintain records of Health & Safety documents (COSHH, Risk Assessments) and ensure staff have the necessary paperwork for site access.
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Supply Management: Order cleaning materials and equipment, ensuring the team is always fully stocked.
The Ideal Candidate
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Experience: Previous experience in an administrative role is essential. Experience with Amazon Seller Central or similar e-commerce platforms is a significant advantage.
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Organisational Skills: You must be comfortable "context-switching" between two different business models and managing competing priorities.
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Tech-Savvy: Proficient in Microsoft Office and quick to learn new software platforms.
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Communication: Excellent written and verbal communication skills, with a professional phone manner for client interactions.
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Local Knowledge: Based in or within easy commuting distance of Halifax.
Why Apply?
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Variety: No two days are the same; you will gain experience in both the digital retail and service industries.
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Growth: Join a business that is expanding and values long-term team members.
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Stability: A permanent role with a competitive salary in a supportive local environment.